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The information in this article refers to all channels that use a phone number in Gnatta - Phone, SMS & WhatsApp. Please check the relevant sections for specific rates. |
Number Hire
When you purchase a number via Gnatta, a small monthly fee is incurred. This fee is slightly different depending on the type of number purchased.
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Local | £1 | Per Number Per Month |
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Mobile | £1 | Per Number Per Month | Toll-Free | £2 | Per Number Per Month |
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Inbound Minutes
These rates refer to inbound phone calls.
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Type | Price | Unit |
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Local | £0.01 | Per Minute | Mobile | £0.01 | Per Minute | Toll-Free | £0.05 | Per Minute |
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Outbound Minutes
The format of the recipient number on an outbound call will determine which price the outbound call will be billed at.
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Type | Price | Unit |
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UK | £0.018 | Per Minute | Mobile | £0.035 | Per Minute | Mobile - Other | £0.26 | Per Minute | Personal | £0.37 | Per Minute | Premium | £0.82 | Per Minute | Special Services | £0.21 | Per Minute | Special Services - Other | £0.033 | Per Minute |
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Type | Recipients Number Starts With |
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UK | 44, 44203, 44207, 44208, 44800, 44808 | Mobile | All Mobile Numbers Not Covered in Mobile Other | Mobile - Other | 447, 4474065, 4474172, 4474181, 4474183, 4474184, 4474185, 4474186, 4474408, 4474409, 4474414, 4474512, 4475206, 4475377, 4475593, 4475595, 4475718, 4475899, 4477000, 4477003, 4477007, 4477008, 447781, 4478221, 4478297, 4478298, 4478299, 4478360, 4478361, 4478369, 4478722, 4478727, 4478744, 4478939, 4479782, 4479783 | Personal | 4470, 4474179, 4475890, 4476433, 4478933 | Premium | 449 | Special Services | 44843, 44844, 44845, 44870, 44871, 44872, 44873 | Special Services - Other | 443, 445, 44551107, 4455114, 445516, 44555500, 4455551, 4455553, 4455554, 4455555, 44558866, 4455888, 4456 |
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Call recording is optional in your Gnatta domain - if you choose to use it, these rates will apply. SIP is a critical component of VOIP - read more here: https://www.twilio.com/docs/glossary/what-is-session-initiation-protocol-sip
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Type | Price | Unit |
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SIP | £0.0035 | Per Minute | Call Recording | £0.00219 | Per Minute | Call Recording Storage | £0.0005 | Per Minute Per Month |
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SMS
A message segment is up to 160 characters - read more here: https://www.twilio.com/en-us/blog/what-the-heck-is-a-segment-html
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Type | Price | Unit |
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Inbound | £0.0062 | Per Message Segment | Outbound | £0.033 | Per Message Segment |
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WhatsApp
Conversations are applicable every 24 hours from sending a message. Message fee applies to inbound and outbound messages.
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Type | Price | Unit |
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Service Conversations | £0.045 | Per Conversation | Message Fee | £0.005 | Per Message |
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