Telephony Rates

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The information in this article refers to all channels that use a phone number in Gnatta - Phone, SMS & WhatsApp. Please check the relevant sections for specific rates.

Number Hire

When you purchase a number via Gnatta, a small monthly fee is incurred. This fee is slightly different depending on the type of number purchased.

Type	Price	Unit

Type	Price	Unit
Local	£1	Per Number Per Month
Mobile	£1	Per Number Per Month
Toll-Free	£2	Per Number Per Month

Inbound Minutes

These rates refer to inbound phone calls.

Type	Price	Unit

Type	Price	Unit
Local	£0.01	Per Minute
Mobile	£0.01	Per Minute
Toll-Free	£0.05	Per Minute

Outbound Minutes

The format of the recipient number on an outbound call will determine which price the outbound call will be billed at.

Type	Price	Unit

Type	Price	Unit
UK	£0.018	Per Minute
Mobile	£0.035	Per Minute
Mobile - Other	£0.26	Per Minute
Personal	£0.37	Per Minute
Premium	£0.82	Per Minute
Special Services	£0.21	Per Minute
Special Services - Other	£0.033	Per Minute

Type	Recipients Number Starts With

Type	Recipients Number Starts With
UK	44, 44203, 44207, 44208, 44800, 44808
Mobile	All Mobile Numbers Not Covered in Mobile Other
Mobile - Other	447, 4474065, 4474172, 4474181, 4474183, 4474184, 4474185, 4474186, 4474408, 4474409, 4474414, 4474512, 4475206, 4475377, 4475593, 4475595, 4475718, 4475899, 4477000, 4477003, 4477007, 4477008, 447781, 4478221, 4478297, 4478298, 4478299, 4478360, 4478361, 4478369, 4478722, 4478727, 4478744, 4478939, 4479782, 4479783
Personal	4470, 4474179, 4475890, 4476433, 4478933
Premium	449
Special Services	44843, 44844, 44845, 44870, 44871, 44872, 44873
Special Services - Other	443, 445, 44551107, 4455114, 445516, 44555500, 4455551, 4455553, 4455554, 4455555, 44558866, 4455888, 4456

Extras

Call recording is optional in your Gnatta domain - if you choose to use it, these rates will apply. SIP is a critical component of VOIP - read more here: https://www.twilio.com/docs/glossary/what-is-session-initiation-protocol-sip

Type	Price	Unit

Type	Price	Unit
SIP	£0.0035	Per Minute
Call Recording	£0.00219	Per Minute
Call Recording Storage	£0.0005	Per Minute Per Month

SMS

A message segment is up to 160 characters - read more here: https://www.twilio.com/en-us/blog/what-the-heck-is-a-segment-html

WhatsApp

Conversations are applicable every 24 hours from sending a message. Message fee applies to inbound and outbound messages.