| summary | Using Email Headline Getting startedEmail is often the first channel to be connected in Gnatta - if you're not sure where to start, try setting up a Gnatta email account to test your workflows against! You'll be able to send and receive emails to this address, creating an excellent sandbox environment to see how things work. HeadlineLorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. Helpful extrasGot an email account connected? Check out the articles below for additional customisation options. HeadlineLorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. ProductWhy GnattaRoutingAutomationAnalytics SolutionsCustomer ExperienceCustomer ServiceIT ManagerOperations ManagerHelpdeskTelephony and SMSMessaging ResourcesDownloadsVideosTerms and Conditions GnattaCareersPartnersFair Usage PolicyPrivacy Policy Setup a Gnatta email Create a Gnatta email address like help@yourcompany.gnatta.com to get talking to customers straightaway. Connect a custom email Bring in your own custom email address (like support@yourcompany.com) by updating SPF records. Create your signature Preset the email signature you'd like to attach when your agents send emails to customers from your account in Gnatta. Create Address Book Build an internal address book for your agents, so they can send messages to your 3rd parties, couriers and suppliers, right within Gnatta. Learn More Create Email Templates Add a custom HTML header and footer to your emails, to keep your customer service replies on brand. Learn More |
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